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Privacy Policy

Technology Support & Solutions

Effective Date: May 6, 2026

Technology Support & Solutions (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This document explains how we collect, use, and protect information, including information related to SMS/text messaging.

Information We Collect

We collect only information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Company or account details

  • Information related to service or support requests

  • SMS communication data if you opt in to text messaging
     

How We Use Your Information

Your information is used solely to:

  • Provide technical support and services

  • Communicate with you about requests, appointments, and account matters

  • Respond to inquiries and deliver customer care
     

No Sale or Sharing of Information

We do not sell, rent, trade, or distribute your personal information to third parties.

This includes text messaging originator opt‑in data and consent, which will not be shared with any third parties under any circumstances.
 

SMS Text Messaging Terms

Opt‑In

By providing your mobile number and opting in, you consent to receive service‑related text messages from Technology Support & Solutions.
Consent to receive SMS messages is not a condition of purchase.
 

Message Purpose

Messages may include:

  • Support responses and updates

  • Appointment or service notifications

  • Account‑related communication

No promotional or marketing messages are sent.

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Message Frequency & Costs

  • Message frequency varies based on your interaction with our services

  • Message and data rates may apply depending on your mobile carrier
     

Opt‑Out & Help

  • Reply STOP at any time to opt out of SMS messages

  • Reply HELP for assistance or contact us directly
     

Data Security

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, or misuse.

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Changes to This Policy

This policy may be updated periodically. Updates will be reflected with a revised effective date on this page.

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Contact Information

If you have questions about this Privacy Policy or SMS Terms, please contact us via our Contact Form.​

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